Retailers have had to innovate to survive during the pandemic, when many stores were closed for a time and/or shoppers were reluctant to visit. The abrupt change led to new operating models rolling out almost overnight, such as curb-side pickups and live video demos.
As the economy reopens for business, consumers are eager to regain pre-COVID in-store experiences but equally interested to continue using more flexible ways to acquire and return goods.
In this datasheet, we explore how intelligent automation can help retailers transform the second two stages of the retail customer journey.
Download this datasheet to find out:
If your network blocks YouTube, you may not be able to view the video on this page. In this case, please use another device. Pressing play on the video will set third-party YouTube cookies. Please read our Cookies Policy for more information.