How NBS Maintains a Competitive Advantage Using Chorus BPM

National Benefit Services (NBS) is an outsourced employee benefits provider serving over 20,000 employers across the retirement and consumer-driven healthcare markets. They’ve experienced steady growth and have utilized SS&C | Blue Prism Chorus Business Process Management (BPM) to help scale operations efficiently, enhance accuracy and provide customized service to clients.

In this video Jeff Ritter, SVP of technology for NBS, describes how they’ve used Chorus to:

• Maintain a competitive advantage and onboard more than 1,200 new plans in one year.
• Achieve end-to-end process orchestration.
• Manage 20% year-on-year growth without significantly increasing headcount.

Read more about NBS' automation successes in this case study.