English
Insurance Customer Transformation Story: Zurich
Zurich Maximizes RPA benefits
Using Lean thinking to maximise robotic process automation (RPA) . Alastair Robertson takes us through his experience managing the continuous improvement, transformation & automation team for the Zurich UK business across both life & GI.
Key takeaways from video:
- How Zurich have use RPA across their organization
- How they are evolving from RPA to intelligent automation
- What benefits Zurich have found from automation
- Why should insurance businesses invest in automation
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