Now that Transform NOW, the podcast by SS&C Blue Prism, has reached 200 episodes, it’s an appropriate time to share the top 20 episodes (according to # listens) since our podcast began in March 2020. We hope you find these episodes interesting, educational and inspiring!

1. Episode 198 – Intelligent Automation on AWS, featuring Madhu Raman of AWS

Companies in all industries rely on AWS, the global leader in cloud infrastructure and platform services for over a decade to drive efficiencies in their business. The addition of SS&C Blue Prism digital workers, enabled with AWS artificial intelligence (AI) services and SaaS automation solutions to the AWS Marketplace, has opened a new world of opportunity to transform operations and improve customer and employee experiences. This podcast focuses on how intelligent automation is helping AWS customers address their most pressing needs.

2. Episode 113 - Empowering Digital Workers with Process Intelligence, featuring Matt Williams of ABBYY

SS&C Blue Prism announced in October 2021 the addition of SS&C | Blue Prism^® Process Intelligence powered by ABBYY Timeline. This new capability, which provides process mining and task mining to SS&C Blue Prism users, enables organizations to take an automated, fact-based approach toward finding the next best automation that could benefit their enterprise. This podcast delves into how process intelligence is a key inflection point in the intelligent automation space.

3. Episode 94 - Why Companies are Struggling to Implement AI at Scale, featuring Tom Davenport of Babson College

Organizations everywhere are piloting or experimenting with artificial intelligence (AI), but large-scale implementations are far and few between. The ability to overcome this hurdle will be vital to success in the digital economy where AI will increasingly play a role in mission-critical business processes. This podcast focuses on why companies are struggling to implement AI solutions at scale and how they can solve this going forward.

4. Episode 107 - The CIO Perspective on Achieving Automation at Scale, featuring author and advisor Mark Settle

In intelligent automation programs, the role of the CIO is critically important. However, the CIO's viewpoint on what makes the automation journey successful is often misunderstood. On this podcast, a seven-time CIO who now writes books and advises start-ups provides his perspective on how companies are achieving automation at scale.

5. Episode 102 - Will the Bots Love Your Customers? featuring Maureen Burns of Bain & Company

At the heart of every good business is a dedication to serving its customers. With more and more customer interactions being dealt with through artificial intelligence (AI) and digital channels, companies are looking for ways to maintain a genuine connection with their customers. This podcast breaks down the nuanced dynamic between customer, company and bot.

6. Episode 125 - Thinking Like Amazon in the Era of Intelligent Automation, featuring John Rossman of Rossman Partners

The incredible success of Amazon/AWS inspires many companies to follow their example. On this podcast, Brad Hairston, advisory alliance director of SS&C Blue Prism, talks with a former Amazon executive and current digital and innovation advisor and author, who explains how companies can emulate Amazon's leadership principles and be boldly disruptive.

7. Episode 97 - Get Ready for Data-Savvy Digital Workers, featuring Melissa Burroughs of Alteryx

Across all industries, the ability to turn data into information is critical to success. To address this challenge, Alteryx provides a no-code analytics platform for automating and transforming data-driven tasks. Now, in combination with digital workers who can source data for Alteryx and act upon the insights produced by it, the value proposition has been extended even further. This podcast covers how Alteryx is bringing insights to life for business users and how digital workers can put those insights into motion.

8. Episode 99 - Engaging Employees in a Bionic Company, featuring Deborah Lovich of BCG

Digital transformation isn't just a technology project. It also requires executive vision and employee engagement to achieve the most impactful outcomes. This podcast addresses how executive vision drives employee culture and the steps executives can take to effectively guide their digital transformation journey.

9. Episode 153 - Digital Capabilities Require Rethinking Organizational Design, featuring Amahl Williams of Reveal Group

The evolution of intelligent automation and the increase of digital capabilities is requiring organizations to rethink their organizational design. This podcast explores the criticality of change management as digital colleagues change the job roles and definitions of their human counterparts and how this is influencing the jobs of the future.

10. Episode 85 - Digital Transformation Using Zero-Based Design, featuring Rohit Panikkar and Sai Tunuguntla of McKinsey

Startups often have an advantage against industry incumbents. They can think differently about the outcomes they're trying to achieve and take a fresh look at how they can create value. The Zero-Based Design principles discussed in this podcast will show how established organizations can take this fresh-look approach and develop impactful ways to reimagine work just like a startup.

11. Episode 130 - The Bionic Supply Chain, featuring Dr. Stefan Gstettner

Within many industries, the impact of the pandemic has been most severe in the supply chain area. This podcast covers how companies are striving to make their supply chains more resilient and "human-centric" to address the issues that have surfaced in recent years.

12. Episode 140 - Taking Intelligent Automation to New Heights, featuring Johnny Ramondino of INVOKE

A little over five years ago, INVOKE came into existence as a consultancy focused on guiding companies through their intelligent automation journey. Since then, they’ve greatly expanded the scope of services and solutions they offer the market. This podcast focuses on how INVOKE continues to innovate new intelligent automation solutions in step with the evolving needs of their customers.

13. Episode 167 - Making the Case for Rapid Medical Record Distribution, featuring Pawan Jadhav of Lateetud

Medical records are forever being lost, forgotten or missing just when we need them most. This podcast talks about the changes necessary to build a rapid distribution of healthcare records to support patient care and payer and provider revenue-cycle management. The "Med-Rec" solution created by automation consultancy Lateetud uses digital labor to extract useful information from forms, documents and electronic medical systems to provide constituents with the records they need using robotic-enabled data processing.

14. Episode 173 - The Working Future – More Human, Not Less, featuring Ted Shelton of Bain & Company

As companies strive to transform themselves in this digital era, cultural barriers present a huge challenge to the sustainability and overall success of their efforts. This podcast explores how the workforce is rapidly evolving and how company leaders need to change the way they think about and develop their human labor.

15. Episode 154 - Confronting Climate Disclosures with Intelligent Automation, with Chieng Moua of GLYNT

Climate change has become a key variable for the investor community as they believe climate transition costs will be volatile and rising for decades under all policy scenarios. In the face of this, the Securities and Exchange Commission (SEC) in the U.S. has proposed new climate disclosure regulations that will undoubtedly make climate risk an even bigger priority for CFOs. This podcast touches on how GLYNT, an artificial intelligence (AI) partner of SS&C Blue Prism, can help companies use intelligent automation to address the new regulations and actively manage their climate risk exposure.

16. Episode 155 - The Strategic Role of Automation at Sysco, featuring Kim Meredith of Sysco

Digital strategy and automation are words we may hear used interchangeably. How do they relate, and can you have one with the other? This podcast discusses the paradigm shift at Sysco that led to automation becoming a key lever the c-suite employs to achieve the business strategy. Having evolved to where automations are seen as digital team members with names, business owners are starting the conversation earlier on how to structure new job roles around the digital and people workforce. Automation is no longer an afterthought; it's now being woven into how work is defined.

17. Episode 160 - Managing the Risks and Returns of Intelligent Automation, featuring Federico Berruti of McKinsey

As the breadth and complexity of intelligent automation continue to expand, organizations are recognizing the need to be coordinated and transparent about how automation and artificial intelligence (AI) are being used and controlled across the enterprise. This podcast addresses how companies can more effectively understand and get a handle on the new risks that intelligent automation presents to an organization.

18. Episode 182 - Discovering ROM Excellence, featuring Elle Lockett, Daniel Ireland and David Houck of Discover Financial Services

In this podcast, the award-winning team from Discover Financial Services discusses how they built an automation program that delivers seriously impactful business results. The approach they took to creating their automation program engages all aspects of their business while helping to upskill and train business teams on technology that helps propel them into the future.

19. Episode 169 - Succeeding at Enterprise-Wide Digital Transformation, featuring Ally Robertson of Zurich

Enterprise-wide digital transformation is the nirvana businesses are striving for in today's competitive market. In this podcast, Zurich shares its automation journey and explains why it’s important to start somewhere and not let perfect be the enemy of good. If customers drive the transformation priorities, you'll gain a competitive advantage with every step. These advantages attract talent and improve customer experience.

20. Episode 190 - Embracing Culture During Digital Transformation, featuring Tonille Miller of EXT

It’s critically important to nurture the right culture during digital transformation efforts. There may be signs hanging in the office that proclaim an organization's culture, but these may not reflect reality. This podcast focuses on who is responsible for building organizational culture and how automation affects culture even in well-established organizations.

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